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Welcome to Bill Smith's Auto & Air,
your car service in Newport News, VA!

If you’re looking for auto repair in Newport News, VA, you’ve found us. Here at Bill Smith's Auto & Air we work hard to earn your trust and loyalty. We know how important it is to find a Newport News car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Bill Smith's Auto & Air we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Newport News offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Newport News, we are totally confident that Bill Smith's Auto & Air is the best option in town!

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About Bill Smith's Auto & Air Newport News, VA

Bill Smith's Auto & Air has over 60 years of service and is in its third generation.  Specializing in automotive air conditioning and cooling systems, Bill Smith's Auto & Air has been one of the Peninsula’s leading automotive repair facilities for decades.  Performing everything from maintenance to major repairs, and using state of the art diagnostic and service equipment.  Bill Smith’s Auto & Air is ready to provide the parts and service you need.

Our family of technicians and service staff sees their work here at Bill Smith's Auto & Air as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Bill Smith's Auto & Air was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Bill Smith's Auto & Air the best car service in Newport News!

Are you ready to experience the best Newport News car service available? Please give us a call or make an appointment here.

The Absolute Best Car Service in Newport News, VA

What sets Bill Smith's Auto & Air apart from all of the others in Newport News, VA?

Trust: When it comes to auto repair in Newport News, VA, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.

Talent: At Bill Smith's Auto & Air, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Newport News auto repair table.

Time: We take the time we need to provide you with top quality car service in Newport News, VA, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.

Recently Serviced Vehicles

2010 Chevrolet Impala

Chevrolet Impala

Mileage
44,648
Service Date
7/15/2021
Services Performed
  • TECH FOUND : Blower Motor And Resistor Failure. System Low Of Charge. BLOWER MOTOR, RESISTOR : Remove & Replace RECOVER, EVAC & RECHARGE
  • REAR BRAKE PADS : Remove & Replace
 
LINDA G. gave our service a 5 star review on 7/19/2021

2013 Honda Odyssey

Honda Odyssey

Mileage
73,816
Service Date
7/9/2021
Services Performed
  • TECH FOUND: Error Code Cleared and Light Went Off
  • BULB – Remove and Replace
  • Web Page Labor Discount
 
BRYAN S. gave our service a 5 star review on 7/16/2021

2008 Ford Escape

Ford Escape

Mileage
103,595
Service Date
7/9/2021
Services Performed
  • STATE INSPECTION
  • OIL and FILTER CHANGE
 
NICHOLAS R. gave our service a 5 star review on 7/14/2021

2008 Volvo XC90

Volvo XC90

Mileage
186,005
Service Date
7/12/2021
Services Performed
  • TECH FOUND: Alternator Bad, Not Charging. Battery Dead Cannot Test. TECH FOUND : Alternator Not Charging, Replace Under Warranty. Battery Bad will No Longer Accept A Charge. ALTERNATOR, BATTERY : Remove & Replace
 
JENNIFER M. gave our service a 5 star review on 7/13/2021

2013 Mazda CX-5

Mazda CX-5

Mileage
128,552
Service Date
7/6/2021
Services Performed
  • Tech Found: AC Low on Refrigerant, Refilled and Checked for Leaks. Leak Not Detectable, UV Dye Added.
 
CHUCK J. gave our service a 5 star review on 7/7/2021

2004 Lexus LX 470

Lexus LX 470

Mileage
161,947
Service Date
7/2/2021
Services Performed
  • EVAPORATOR CORE, EXPANSION VALVE & RECEIVER DRIER – Remove & Replace Includes: RECOVER, FLUSH, EVAC and RECHARGE
 
GINA F. gave our service a 5 star review on 7/4/2021

2015 Chevrolet Sonic

Chevrolet Sonic

Mileage
44,426
Service Date
6/29/2021
Services Performed
  • STATE INSPECTION
  • TECH FOUND : P0496 Evap Flow At Canister Purge Valve Restricted. No Flow. Valve Failure. CANISTER PURGE VALVE : Remove & Replace
 
BRADLEY B. gave our service a 5 star review on 6/30/2021

2016 Honda CR-V

Honda CR-V

Mileage
44,179
Service Date
6/30/2021
Services Performed
  • TECH FOUND : Braking Material Good.
  • CUSTOMER STATES: He Needs Some 30k & 45k Services. Does Not Need Tire Rotation.
  • OIL and FILTER CHANGE
  • CABIN AIR FILTER – Remove & Replace
  • BRAKE FLUID FLUSH – Flush Brake System and Refill with New Fluid.
  • TRANSMISSION FLUID – Flush and Replace Add BG ATF PLUS Conditioner
 
MARK G. gave our service a 5 star review on 7/1/2021

2009 Mercedes-Benz ML350

Mercedes-Benz ML350

Mileage
152,181
Service Date
6/22/2021
Services Performed
  • A/C COMPRESSOR & RECEIVER DRIER – Remove & Replace Includes: RECOVER, FLUSH, EVAC and RECHARGE
 
KEITH G. gave our service a 5 star review on 6/25/2021

2010 Acura RDX

Acura RDX

Mileage
158,889
Service Date
6/21/2021
Services Performed
  • TECH FOUND : A/C System Overcharged. Tech Recovered 1.7lb Refrigerant, Full Charge At 1.0lb. Compressor Front Seal Leaking. Condensor Corroded With Fin Damage. Estimated Cost Of Repair $1799.84
 
FRANKLIN F. gave our service a 5 star review on 6/22/2021

2006 Toyota Highlander

Toyota Highlander

Mileage
115,469
Service Date
6/9/2021
Services Performed
  • CUSTOMER STATES: The Maintenance Light Came On, Suspects It Needs An Oil Change.
  • OIL and FILTER CHANGE
 
FRANCES B. gave our service a 5 star review on 6/17/2021

2006 Pontiac Grand Prix

Pontiac Grand Prix

Mileage
81,279
Service Date
6/3/2021
Services Performed
  • TECH FOUND : Cooling Fans Working Properly. No Coolant Flow. Recommend Water Pump With Thermostat Replacement And Recheck. WATER PUMP, THERMOSTAT, HEATER HOSE CONNECTORS, UPPER RADIATOR HOSE : Remove & Replace
 
PAT B. gave our service a 5 star review on 6/8/2021