Welcome to Bill Smith's Auto & Air,
your car service in Newport News, VA!
If you’re looking for auto repair in Newport News, VA, you’ve found us. Here at Bill Smith's Auto & Air we work hard to earn your trust and loyalty. We know how important it is to find a Newport News car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Bill Smith's Auto & Air we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Newport News offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Newport News, we are totally confident that Bill Smith's Auto & Air is the best option in town!
Address
Bill Smith's Auto & Air
11122 Jefferson Ave
Newport News, VA 23601-2529
(757) 596-1561
Shop Hours
Mon-Fri: 8am-5pm
Sat-Sun: Closed
Directions
Payment Types

Affiliates & Certifications
About Bill Smith's Auto & Air Newport News, VA
Bill Smith's Auto & Air has over 60 years of service and is in its third generation. Specializing in automotive air conditioning and cooling systems, Bill Smith's Auto & Air has been one of the Peninsula’s leading automotive repair facilities for decades. Performing everything from maintenance to major repairs, and using state of the art diagnostic and service equipment. Bill Smith’s Auto & Air is ready to provide the parts and service you need.
Our family of technicians and service staff sees their work here at Bill Smith's Auto & Air as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.
Bill Smith's Auto & Air was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Bill Smith's Auto & Air the best car service in Newport News!
Are you ready to experience the best Newport News car service available? Please give us a call or make an appointment here.
The Absolute Best Car Service in Newport News, VA
What sets Bill Smith's Auto & Air apart from all of the others in Newport News, VA?
Trust: When it comes to auto repair in Newport News, VA, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.
Talent: At Bill Smith's Auto & Air, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Newport News auto repair table.
Time: We take the time we need to provide you with top quality car service in Newport News, VA, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
Recently Serviced Vehicles
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2011 Ford Pickup
Mileage145,356Service Date5/14/2025Services Performed- Tech Found: AC Low on Refrigerant, Refilled and Checked for Leaks. Leak Not Detectable, UV Dye Added.
RICK A. gave our service a 5 star review on 5/21/2025 -
2008 Honda Accord
Mileage131,666Service Date5/7/2025Services Performed- TECH FOUND: Tech Found AC Low On Refrigerant, Refilled and Check For Leak. Leaks Not Detectable, UV Dye Added RECOVER, EVAC & RECHARGE
LUCAS H. gave our service a 5 star review on 5/8/2025 -
2018 Ford Expedition
Mileage97,356Service Date5/1/2025Services Performed- TECH FOUND: Several Codes Present. History Code P0303 (Cylinder Three (3) Misfire). Code P2101-00 (Injector Related). Code P0316 (Misfire On Start Up). Test Drive Vehicle With Live Data Scanner, No Misfires Counted. Customer Is Advised.
TIFFANY B. gave our service a 5 star review on 5/2/2025 -
2016 Toyota Prius
Mileage172,691Service Date5/1/2025Services Performed- BRAKE PADS – Remove & Replace – Rear,Both Sides WIPER BLADES :Remove & Replace
BRIAN A. gave our service a 5 star review on 5/3/2025 -
2014 Honda Odyssey
Mileage110,574Service Date4/22/2025Services Performed- State Inspection
- OIL and FILTER CHANGE
- TIRE ROTATION
MARK G. gave our service a 5 star review on 4/24/2025 -
2016 Hyundai Accent
Mileage72,148Service Date4/17/2025Services Performed- TECH FOUND : A/C Compressor Not Pumping. Recommend Replace With New Drier And Expansion Valve. COMPRESSOR, DRIER, EXPANSION VALVE : Remove & Replace RECOVER, FLUSH, EVAC & RECHARGE
RONNIE M. gave our service a 5 star review on 4/18/2025 -
2020 Hyundai Tucson
Mileage97,075Service Date4/9/2025Services Performed- TECH FOUND ; System Low Of Charge. Rodent Nest In Cabin Air Filter. Refill And Check For Leak, No Leak Detected. UV Dye Added. RECOVER, EVAC & RECHARGE
JOHN L. gave our service a 5 star review on 4/11/2025 -
2007 Chevrolet Avalanche
Mileage100,449Service Date4/10/2025Services Performed- State Inspection
- OIL and FILTER CHANGE
ED R. gave our service a 5 star review on 4/11/2025 -
2014 Audi Q5
Mileage105,539Service Date4/10/2025Services Performed- TECH FOUND: Front CV Axles Broken. Customer Advised. AXLE SHAFT ASSEMBLY – Remove & Replace – Front,Right & Left
- WHEEL ALIGNMENT STD.
ERIK W. gave our service a 5 star review on 4/11/2025 -
2015 Honda Civic
Mileage92,674Service Date4/4/2025Services Performed- CUSTOMER REQUEST : Check Oil, Is Oil Change Due
- OIL and FILTER CHANGE
- TECH FOUND : Left Rear Brake Caliper Piston Stuck, Damaging Brake Pads And Rotors. Recommend Replace Both Rear Brake Calipers With New Pads And Rotors. REAR BRAKE CALIPERS, REAR BRAKE PADS WITH ROTORS : Remove & Replace FLUSH : Brake Fluid
GERI H. gave our service a 5 star review on 4/7/2025 -
2019 Nissan Altima
Mileage34,321Service Date4/7/2025Services Performed- State Inspection
- OIL and FILTER CHANGE
- TECH FOUND : Secure Splash Guard Under Car With Plastic Rivetts
ED R. gave our service a 5 star review on 4/7/2025 -
2013 Chevrolet Spark
Mileage133,374Service Date3/28/2025Services Performed- SPARK PLUGS & IGNITION WIRES – Remove & Replace FUEL SYSTEM SERVICE – Includes Cleaning Throttle Body, Injectors, Intake and Related Components
ANGELA G. gave our service a 5 star review on 4/5/2025