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Welcome to Bill Smith's Auto & Air,
your car service in Newport News, VA!

If you’re looking for auto repair in Newport News, VA, you’ve found us. Here at Bill Smith's Auto & Air we work hard to earn your trust and loyalty. We know how important it is to find a Newport News car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Bill Smith's Auto & Air we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Newport News offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Newport News, we are totally confident that Bill Smith's Auto & Air is the best option in town!

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About Bill Smith's Auto & Air Newport News, VA

Bill Smith's Auto & Air has over 60 years of service and is in its third generation.  Specializing in automotive air conditioning and cooling systems, Bill Smith's Auto & Air has been one of the Peninsula’s leading automotive repair facilities for decades.  Performing everything from maintenance to major repairs, and using state of the art diagnostic and service equipment.  Bill Smith’s Auto & Air is ready to provide the parts and service you need.

Our family of technicians and service staff sees their work here at Bill Smith's Auto & Air as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Bill Smith's Auto & Air was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Bill Smith's Auto & Air the best car service in Newport News!

Are you ready to experience the best Newport News car service available? Please give us a call or make an appointment here.

The Absolute Best Car Service in Newport News, VA

What sets Bill Smith's Auto & Air apart from all of the others in Newport News, VA?

Trust: When it comes to auto repair in Newport News, VA, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.

Talent: At Bill Smith's Auto & Air, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Newport News auto repair table.

Time: We take the time we need to provide you with top quality car service in Newport News, VA, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.

Recently Serviced Vehicles

2008 Honda Pilot

Honda Pilot

Mileage
126,613
Service Date
3/24/2020
Services Performed
  • STATE INSPECTION
 
SANDRA O. gave our service a 5 star review on 3/25/2020

2010 Ford Pickup

Ford Pickup

Mileage
120,051
Service Date
3/12/2020
Services Performed
  • TECH FOUND : Evaporator Temperature Sensor Left Unplugged After Prior Service Done Elsewhere. Tech Secures Plug and Re-set System.
 
WILLIAM S. gave our service a 5 star review on 3/13/2020

2008 Ford Econoline

Ford Econoline

Mileage
228,112
Service Date
3/9/2020
Services Performed
  • Check Refrigerant Level For Ft and Rear AC Confirm Proper Charge. Performance and Leak Test Include Underbody Lines and Rear Evaporator Case.
  • CUSTOMER STATES: TPMS Light Stays On & Sometimes Flashes.
  • Flush Coolant & Replace
  • INSTRUMENT PANEL BULBS – Remove & Replac
  • OIL and FILTER CHANGE
  • SEALED BEAM HEADLAMPS – Remove & Replace – Both
  • TECH FOUND: Oil Level Full, Sending Unit Bad. OIL PRESSURE SENDING UNIT – Remove & Replace
  • TECH FOUND: Power Switch Has To Be Turned Off Before Closing Doors Which Will Turn Lights Out. Step Light & Right Side Spot Light Out. Spot Light Will Not Come Loose. STEP LIGHT – Remove & Replace
 
GREG G. gave our service a 5 star review on 3/11/2020

2013 Dodge Charger

Dodge Charger

Mileage
168,683
Service Date
3/2/2020
Services Performed
  • CUSTOMER REQUEST: Check Brake Pulsation & Advise.
  • OIL and FILTER CHANGE
 
SHERRELL R. gave our service a 5 star review on 3/4/2020

2008 Toyota Highlander

Toyota Highlander

Mileage
148,870
Service Date
2/3/2020
Services Performed
  • ALTERNATOR DRIVE BELT – Remove & Replace – Gas
 
DEL M. gave our service a 5 star review on 2/28/2020

2007 Ford E450 Super Duty

Ford E450 Super Duty

Mileage
112,882
Service Date
2/3/2020
Services Performed
  • TECH FOUND: No Vacuum To Rear HVAC Controls. Traced To Deteriorated Vacuum Line Under Body. Replaced Under Body Vacuum Line & Recheck. No Other Problems Found At This Time.
 
This vehicle's owner gave our service a 5 star review on 2/22/2020

2010 Honda Odyssey

Honda Odyssey

Mileage
136,215
Service Date
1/30/2020
Services Performed
  • OIL and FILTER CHANGE
  • TECH FOUND : Right Front Brake Pads Recently Installed. Left Rear Brake Pads Recently Installed. Right Rear Brake Pads Worn To Brake Rotor Causing Damage. Install Customer Supplied Left Front Brake Pads & Right Rear Brake Rotor. REAR BRAKE PADS : Remove & Replace
  • TECH RECOMMENDS : Rear Shock Replacement.
 
SONIA I. gave our service a 5 star review on 2/4/2020

2007 Chevrolet Avalanche

Chevrolet Avalanche

Mileage
94,036
Service Date
1/10/2020
Services Performed
  • TECH FOUND : P0446 , P0496 Codes Stored. Fuel Tank Pressure Sensor Failure. FUEL TANK PRESSURE SENSOR : Remove and Replace Tech Also Noted High Pressure AC Port Leaking. SERVICE PORT : Remove and Replace RECOVER , EVAC and RECHARGE
 
ED R. gave our service a 5 star review on 1/11/2020

2007 Toyota 4Runner

Toyota 4Runner

Mileage
163,090
Service Date
1/3/2020
Services Performed
  • STATE INSPECTION
  • OIL and FILTER CHANGE
  • BRAKE SHOES and /OR PADS – Remove and Replace – Front and Rear
  • BRAKE FLUID FLUSH – Flush Brake System and Refill with New Fluid.
 
JOHN H. gave our service a 5 star review on 1/7/2020

2005 Toyota Camry

Toyota Camry

Mileage
152,122
Service Date
12/31/2019
Services Performed
  • STATE INSPECTION
 
JAMES B. gave our service a 5 star review on 1/3/2020

2018 Nissan Altima

Nissan Altima

Mileage
46,253
Service Date
12/23/2019
Services Performed
  • OIL and FILTER CHANGE
 
ROBIN S. gave our service a 5 star review on 12/25/2019

2008 Honda Ridgeline

Honda Ridgeline

Mileage
47,434
Service Date
12/20/2019
Services Performed
  • STATE INSPECTION
  • BRAKE SHOES and /OR PADS – Remove and Replace – Front,Both Sides
 
CHIP M. gave our service a 5 star review on 12/21/2019