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Welcome to Bill Smith's Auto & Air,
your car service in Newport News, VA!

If you’re looking for auto repair in Newport News, VA, you’ve found us. Here at Bill Smith's Auto & Air we work hard to earn your trust and loyalty. We know how important it is to find a Newport News car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Bill Smith's Auto & Air we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Newport News offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Newport News, we are totally confident that Bill Smith's Auto & Air is the best option in town!

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About Bill Smith's Auto & Air Newport News, VA

Bill Smith's Auto & Air has over 60 years of service and is in its third generation.  Specializing in automotive air conditioning and cooling systems, Bill Smith's Auto & Air has been one of the Peninsula’s leading automotive repair facilities for decades.  Performing everything from maintenance to major repairs, and using state of the art diagnostic and service equipment.  Bill Smith’s Auto & Air is ready to provide the parts and service you need.

Our family of technicians and service staff sees their work here at Bill Smith's Auto & Air as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Bill Smith's Auto & Air was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Bill Smith's Auto & Air the best car service in Newport News!

Are you ready to experience the best Newport News car service available? Please give us a call or make an appointment here.

The Absolute Best Car Service in Newport News, VA

What sets Bill Smith's Auto & Air apart from all of the others in Newport News, VA?

Trust: When it comes to auto repair in Newport News, VA, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.

Talent: At Bill Smith's Auto & Air, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Newport News auto repair table.

Time: We take the time we need to provide you with top quality car service in Newport News, VA, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.

Recently Serviced Vehicles

2013 Dodge Dart

Dodge Dart

Mileage
2,560
Service Date
9/22/2022
Services Performed
  • STATE INSPECTION
 
ALLEN V. gave our service a 5 star review on 9/23/2022

2017 Honda Civic

Honda Civic

Mileage
98,685
Service Date
9/21/2022
Services Performed
  • OIL and FILTER CHANGE with WIPER BLADES
  • CUSTOMER REQUEST: Check All Fluids & Tire Pressure.
 
TAMMY M. gave our service a 5 star review on 9/22/2022

2007 Nissan Sentra

Nissan Sentra

Mileage
56,369
Service Date
9/12/2022
Services Performed
  • OIL and FILTER CHANGE
  • DRIVER SIDE WINDOW MOTOR, DRIVER SIDE WINDOW REGULATOR, WIPER BLADES : Remove & Replace
 
MIKE B. gave our service a 5 star review on 9/13/2022

2014 Volkswagen Jetta

Volkswagen Jetta

Mileage
120,555
Service Date
8/30/2022
Services Performed
  • TECH FOUND: Multiple Related Issues. Vehicle Has Over Twenty Stored Codes Relating to Excessive Knocking, Misfires, Fuel Pressure & Other Similar Concerns. Recommend Engine Replacement.
  • ENGINE ASSEMBLY (COMPLETE) – Remove & Replace – 1.8L Eng,Automatic Trans – [Includes: R&I Engine Assembly. Transfer Fuel and Electrical Assemblies and Engine Mounts. DOES NOT include transfer of Manifolds, Valve Cover(s), Timing Cover(s), Oil Pan and/or W
  • OIL and FILTER CHANGE
  • CAMSHAFT – Remove & Replace – Both
 
BIANCA W. gave our service a 5 star review on 9/8/2022

2013 Nissan Altima

Nissan Altima

Mileage
52,887
Service Date
9/2/2022
Services Performed
  • REAR BRAKE PADS WITH ROTORS : Remove & Replace
  • OIL and FILTER CHANGE
  • TECH FOUND : Blower Motor Not Working, Failing, Blows Fuse BLOWER MOTOR, CABIN AIR FILTER : Remover & Replace
 
ROBERT J. gave our service a 5 star review on 9/7/2022

2017 Hyundai Santa Fe Sport

Hyundai Santa Fe Sport

Mileage
93,038
Service Date
8/30/2022
Services Performed
  • TECH FOUND: Smell Of Dead Animal In Vehicle. Strongest In Dash/Console Area. Removed Blower Motor & Cabin Air Filter & Inspected HVAc Case. Removed Center Console & Found Chewed Foam & Insulation Nesting Material & Smell Started Getting Stronger. At That Point The Smell Was Strongest When Lifting The Carpet. Removed Front Seats & Rolled The Carpet Back, Inspected & Found The Dead Rodent In The Drivers Side Seat Rail. Removed Dead Rodent, Cleaned & Disinfected Floor Pan & Carpet.
 
JEFF M. gave our service a 5 star review on 9/7/2022

2018 Ford F-150

Ford F-150

Mileage
41,610
Service Date
8/30/2022
Services Performed
  • BRAKE PADS – Remove & Replace – Rear,Both Sides
 
TIM B. gave our service a 5 star review on 9/1/2022

2020 Chevrolet Silverado 1500

Chevrolet Silverado 1500

Mileage
23,246
Service Date
8/30/2022
Services Performed
  • STATE INSPECTION
 
ANDREW B. gave our service a 5 star review on 8/31/2022

2005 GMC Sierra

GMC Sierra

Mileage
125,909
Service Date
8/15/2022
Services Performed
  • TECH FOUND : Tire Pressure Adjusted.
  • TECH FOUND : Heat Working At This Time
  • Tech Found: AC Low on Refrigerant, Refilled and Checked for Leaks. Leak Not Detectable, UV Dye Added.
 
MICHAEL K. gave our service a 5 star review on 8/16/2022

2008 Toyota Highlander

Toyota Highlander

Mileage
118,704
Service Date
8/10/2022
Services Performed
  • TECH FOUND : Could Not Simulate Customer Concern
 
CHARLES J. gave our service a 5 star review on 8/12/2022

2013 Cadillac XTS

Cadillac XTS

Mileage
77,208
Service Date
8/2/2022
Services Performed
  • OIL and FILTER CHANGE
 
JAMES L. gave our service a 5 star review on 8/8/2022

2006 Chevrolet Colorado

Chevrolet Colorado

Mileage
250,101
Service Date
7/29/2022
Services Performed
  • TECH FOUND : A/C Condensor Leaking. estimated Cost Of Repair $983.09. Customer Is Advised.
 
NAZAR A. gave our service a 5 star review on 8/3/2022