Welcome to Bill Smith's Auto & Air,
your car service in Newport News, VA!
If you’re looking for auto repair in Newport News, VA, you’ve found us. Here at Bill Smith's Auto & Air we work hard to earn your trust and loyalty. We know how important it is to find a Newport News car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Bill Smith's Auto & Air we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Newport News offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Newport News, we are totally confident that Bill Smith's Auto & Air is the best option in town!
Address
Bill Smith's Auto & Air
11122 Jefferson Ave
Newport News, VA 23601-2529
(757) 596-1561
Shop Hours
Mon-Fri: 8am-5pm
Sat-Sun: Closed
Directions
Payment Types

Affiliates & Certifications
About Bill Smith's Auto & Air Newport News, VA
Bill Smith's Auto & Air has over 60 years of service and is in its third generation. Specializing in automotive air conditioning and cooling systems, Bill Smith's Auto & Air has been one of the Peninsula’s leading automotive repair facilities for decades. Performing everything from maintenance to major repairs, and using state of the art diagnostic and service equipment. Bill Smith’s Auto & Air is ready to provide the parts and service you need.
Our family of technicians and service staff sees their work here at Bill Smith's Auto & Air as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.
Bill Smith's Auto & Air was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Bill Smith's Auto & Air the best car service in Newport News!
Are you ready to experience the best Newport News car service available? Please give us a call or make an appointment here.
The Absolute Best Car Service in Newport News, VA
What sets Bill Smith's Auto & Air apart from all of the others in Newport News, VA?
Trust: When it comes to auto repair in Newport News, VA, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.
Talent: At Bill Smith's Auto & Air, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Newport News auto repair table.
Time: We take the time we need to provide you with top quality car service in Newport News, VA, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
Recently Serviced Vehicles
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2015 Hyundai Elantra
Mileage224,081Service Date7/1/2025Services Performed- TECH FOUND : A/C Compressor Clutch Circuit Bad. Recommend Replace With New Drier And Expansion Valve. COMPRESSOR, DRIER, EXPANSION VALVE : Remove & Replace RECOVER, FLUSH, EVAC & RECHARGE
KRYSTAL M. gave our service a 5 star review on 7/2/2025 -
2006 Honda Accord
Mileage248,044Service Date6/27/2025Services Performed- TECH FOUND : Engine Cooling Fans Inop. Recommend Replace And Recheck. Pressure Test System, Found No Coolant Leak At This Time. Customer Is Advised. COOLING FAN ASSEMBLY, CONDENSOR FAN ASSEMBLY : Remove & Replace
JASMINE B. gave our service a 5 star review on 7/2/2025 -
2020 Mercedes-Benz Sprinter 3500XD
Mileage48,774Service Date7/1/2025Services Performed- REJECTED : Cracked Windshield
WALTER C. gave our service a 5 star review on 7/1/2025 -
2010 Chevrolet Impala
Mileage64,076Service Date6/27/2025Services Performed- State Inspection
- OIL and FILTER CHANGE
LINDA G. gave our service a 5 star review on 6/30/2025 -
2015 Toyota Tacoma
Mileage100,988Service Date6/26/2025Services Performed- Evacuate & Charge A/C System. Performance Tested & Checked For Leaks. No Leaks Detected At This Time. UV Dye Added For Future Reference.
- Flush Coolant & Replace
JIMMY C. gave our service a 5 star review on 6/29/2025 -
2006 Toyota Avalon
Mileage96,412Service Date6/10/2025Services Performed- SPARK PLUGS, AIR FILTER & PCV VALVE – Remove & Replace FUEL SYSTEM SERVICE – Includes Cleaning Throttle Body, Injectors, Intake and Related Components CABIN AIR FILTER – Remove & Replace TRANSMISSION OIL PAN GASKET &/OR FILTER – Remove & Replace WATER PUMP, THERMOSTAT, UPPER & LOWER RADIATOR HOSES, SERPENTINE DRIVE BELT & TENSIONER – Remove & Replace Flush Coolant & Replace
DAVID B. gave our service a 5 star review on 6/25/2025 -
2006 Toyota Corolla
Mileage299,999Service Date6/12/2025Services Performed- TECH FOUND : Timing Cover And Upper Oil Pan Leaking. Engine Reseal Required. Customer Is Advised. Power Steering Fluid Leaks Also Detected.
- TECH FOUND : Injector #3 NoT Firing. Replace All Injectors And Recheck. FUEL INJECTORS, BREATHER HOSE
ALBERT M. gave our service a 5 star review on 6/14/2025 -
2016 Kia Sorento
Mileage123,685Service Date6/10/2025Services Performed- TECH FOUND : P0018 Cam And Crank Sensor Code Still Present After Recent Repairs Done Elsewhere. Possible Timing Chain Problem. Refer To Dealer For Further Diagnosis.
MIKE H. gave our service a 5 star review on 6/11/2025 -
2016 Hyundai Accent
Mileage72,472Service Date5/27/2025Services Performed- TECH FOUND : A/C Service Valves Leaking. Replace Valves And Recheck.
RONNIE M. gave our service a 5 star review on 5/28/2025 -
2004 Toyota Land Cruiser
Mileage161,736Service Date5/22/2025Services Performed- TECH FOUND: Left Front Wheel Bearing & ABS Sensor Bad. WHEEL BEARING, ABS SENSOR – Front Left – Remove & Replace
JOHN M. gave our service a 5 star review on 5/23/2025 -
2011 Ford Pickup
Mileage145,356Service Date5/14/2025Services Performed- Tech Found: AC Low on Refrigerant, Refilled and Checked for Leaks. Leak Not Detectable, UV Dye Added.
RICK A. gave our service a 5 star review on 5/21/2025